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Tampa Bay Claims Association is dedicated to the advancement of professional ethics and education in the field of insurance claims and related businesses in the Greater Tampa Bay Area. We focus on insurance education and positive engagement with Adjusters, Insurance Carriers and supporting Vendors. 

Jennifer Ewers | President



I’ve been in the insurance industry for 30 years, 20 of those in property claims and the past 5 years, claims management. I’m a native Floridian, born and raised here in Tampa, Florida. I’m a graduate of The Academy of Holy Names and Saint Leo University with a Bachelor's degree. My husband of 20 years is also in the industry. We have 2 children, both of whom said they don’t want follow in their parents' shoes.

Tammy Kulakowski | Vice President


Engle Martin, Specialty Loss Group Claims Support

Tammy has been in the insurance industry since 1986. She has her 440 and 620 licenses. She was an office manager of a restoration company for 18 years. She has worked for insurance agencies as well as insurance adjusting firms. In between the agencies and the adjusting firms, she did many years of marketing for restoration companies. Tammy currently works for Engle Martin and is happy to serve on the board of Tampa Bay Claims Association as she has been a long-time member since way back in the day.

Michele Richard | Secretary

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I have spent 30 years in the Restoration Industry 20 as an owner of a Restoration company and 10 years in Commercial Restoration as a business development manager working both locally and nationally. I am a CHRT (Certified Healthcare Restoration Technician) I have successfully grown 3 companies into multi million dollar enterprises. I have a passion for this Industry and helping others grow their business. My background is in Healthcare, Senior Living, TPA’s and Commercial Property Management. I have also worked with Residential, Industrial and Retail among many other verticals.

Lyn Dexter | Treasurer

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Adjuster/Investigator Transcynd Claim Partners

As the manager/owner of a Private Investigation company for over 23 years, I have actively investigated and adjusted insurance claims. At times when the investigation business was slow, I worked as an Independent Adjuster following various catastrophes and on a temporary assignments directly for carriers. Skilled in investigating liability claims and adjusting residential property claims including unscheduled personal property. Limited experience with Commercial property claims but very interested in adding skills for professional proficiency moving forward. 

Loretta Zalansky | Adjuster at Large

Loretta Zalansky

Loretta Zalansky has been in the insurance industry since 1998. She started her career with Progressive Insurance and State Farm in sales as an agent and then moved over to St. Paul/Travelers Insurance to start her career in claims. Her first claims position was in commercial auto and after taking a few years hiatus at home with her children, she started back to work in residential property claims. Loretta has been working for American Integrity Insurance since 2014, and is really looking forward to her role with TBCA in the coming year. 

Deb Sorrentino | Vendor at Large

Deb Sorrentino

Mrs. Sorrentino has over 25 years of experience as a senior sales and marketing professional. Since 2009, she had worked in the forensic engineering and consulting industry as a Business Development Manager and Senior Account Executive serving the Florida insurance P&C market. She is a member of many trade organizations and associations including Orlando Claims Association, Tampa Bay Claims Association, South Florida Claims Association, Blue Goose, CLM and Leadership Tampa Bay. Mrs. Sorrentino earned her B.A. in Journalism from Northern Illinois University. 

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