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Tampa Bay Claims Association is dedicated to the advancement of professional ethics and education in the field of insurance claims and related businesses in the Greater Tampa Bay Area. We focus on insurance education and positive engagement with Adjusters, Insurance Carriers and supporting Vendors. 

Lyn Dexter | President

Adjuster/Investigator Eberl Claims Service

As the manager/owner of a Private Investigation company for over 23 years, I have actively investigated and adjusted insurance claims. At times when the investigation business was slow, I worked as an Independent Adjuster following various catastrophes and on a temporary assignments directly for carriers. Skilled in investigating liability claims and adjusting residential property claims including unscheduled personal property. Limited experience with Commercial property claims but very interested in adding skills for professional proficiency moving forward. 


Tammy Kulakowski | Vice President

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Engle Martin, Specialty Loss Group Claims Support

Tammy has been in the insurance industry since 1986. She has her 440 and 620 licenses. She was an office manager of a restoration company for 18 years. She has worked for insurance agencies as well as insurance adjusting firms. In between the agencies and the adjusting firms, she did many years of marketing for restoration companies. Tammy currently works for Engle Martin and is happy to serve on the board of Tampa Bay Claims Association as she has been a long-time member since way back in the day.

Heather Swett | Secretary


In 2017 my husband, Tim and I opened Prism Specialties Art, a specialty contents cleaning and restoration company that focuses on art, collectibles, sports memorabilia, taxidermy, photography & much more!

We restore our customer’s sense of home while saving insurance companies over the cost of replacing their clients treasured items.


Prior to opening our company I was a homeschool mom for 13 years & ran a non-traditional homeschool group teaching art, American Government and Civics.


Our kids and I were heavily involved in the arts with art, theater, dance, music and singing. I volunteered creating various painting and sewing projects for theater productions. 

Our family also started and ran a tutoring club for inner city youth in Tampa. 


I’m excited to serve as Secretary for TBCA this year!

Thanks for electing me!

Leah Darr | Treasurer


I am a seasoned professional with over 11 years of extensive experience in property restoration and currently represent Cotton Global Disaster Solutions. Throughout my career, I have demonstrated a deep commitment to the industry and dedication to Tampa Bay Claims Association (TBCA).


In addition to my property restoration experience, I have played a pivotal role in facilitating Continuing Education (CE) and coordinating International Institute of Cleaning and Restoration Certification (IICRC) courses for insurance professionals. And I continue my dedication to raising the standards of the insurance industry through my efforts to equip insurance professionals with the knowledge they need to excel.


I have organized and hosted numerous networking events that have brought together key players in the field. These events have not only fostered collaboration and synergy but have also strengthened the bonds within the insurance community.

Loretta Zalansky | Adjuster at Large

Loretta Zalansky

Loretta Zalansky has been in the insurance industry since 1998. She started her career with Progressive Insurance and State Farm in sales as an agent and then moved over to St. Paul/Travelers Insurance to start her career in claims. Her first claims position was in commercial auto and after taking a few years hiatus at home with her children, she started back to work in residential property claims. Loretta has been working for American Integrity Insurance since 2014, and is really looking forward to her role with TBCA in the coming year. 

Deb Sorrentino | Vendor at Large


Mrs. Sorrentino has over 25 years of experience as a senior sales and marketing professional. Since 2009, she had worked in the forensic engineering and consulting industry as a Business Development Manager and Senior Account Executive serving the Florida insurance P&C market. She is a member of many trade organizations and associations including Orlando Claims Association, Tampa Bay Claims Association, South Florida Claims Association, Blue Goose, CLM and Leadership Tampa Bay. Mrs. Sorrentino earned her B.A. in Journalism from Northern Illinois University. 

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