Ramon Flores | President

Ramon Flores.jpg

Ramon Flores has over 15 years of experience in claims management within the insurance industry. After a 7-year stint in sales and customer service, he chose to return to claims management utilizing his extensive claims experience and skill set to once again make significant contributions in the insurance industry. He started his claims career in the South Florida area where he lived for most of his adult life but in 2015, he and his family moved to the Tampa area which he now proudly calls home. He has worked with both Standard and Non-Standard carriers such as CNA, State Farm, Permanent General and Hamilton Risk and is currently working as an Commercial Auto and General Liability Claims Representative with ESIS Insurance Company (a Chubb Company) working out of the Tampa Office in the Westshore area. 

Brenda Jones | Vice President

Brenda Jones

Brenda Jones

Pam Copley | Treasurer

Pam Copley Treasurer

Pam Copley has been a claims examiner/adjuster/manager for over 35 years handling Personal & Commercial Auto, General Liability, Medical Malpractice, Professional Liability and Risk Management for various insurance companies and self-insured entities. Pam is currently a AGL Team Leader at ESIS/Chubb in Tampa, FL.

Tammy Kulakowski | Secretary

Tammy Kulakowski Secretary

Tammy has been in the insurance industry since 1986. She has her 440 and 620 licenses. She was an office manager of a restoration company for 18 years. She has worked for insurance agencies as well as insurance adjusting firms. In between the agencies and the adjusting firms, she did many years of marketing for restoration companies. Tammy currently works for Engle Martin & Associates and is happy to serve on the board of Tampa Bay Claims Association as she has been a long-time member since way back in the day.

Rose Cotten | Adjuster at Large

Rose Cotten Adjuster at Large

Rose Cotten has been in the insurance industry since 1996. She started her career with The Hartford Insurance Company in Tampa as an auto liability adjuster. She moved to Wisconsin and continued her career with The Auto Group in 2005. In 2006, she moved back to Tampa with The Auto Group and currently works for their subsidiary Auto Club Insurance Company of Florida. She transitioned from auto liability to homeowner's claims in 2014/2015. She has participated as an arbitrator for Arbitration Forums and is also a current member of Blue Goose.

Jeff Anderson | Vendor at Large

Jeff Anderson Vendor at Large

Jeff Anderson

Pam Copley Treasurer